Dapper keeps some of your data safe. We use your personal information to improve your customer experience while protecting your data, whether you are a customer of dapperboutique.com or a simple visitor.
How is your data used?
Your identity and your postal and email addresses are necessary for us to send you your orders and personalize your purchases. This information is also necessary for us to send you all the information relating to your order and delivery. This data is also used to detect possible fraud and better protect you against it.
How is your payment information used after an order?
We are very sensitive to security issues regarding payment on the Internet. Bank data is processed and stored only by our bank, La Banque Populaire, and via our PayPal account, and is never in our possession.
How is your purchase history used?
We need your purchase histories in order to manage returns as well as support requests in order to provide you with the best possible service and respond to all your requests. We also keep this history and the corresponding invoices for legal obligations and in particular the payment of VAT.
How is your information shared and with whom?
Dapper does not sell or share your personal information to third parties (including your name, address, email or credit card information). However, for practical reasons, and in order to guarantee you the best ordering and delivery service, we are required to share your data with the companies that take care of your order such as:
- Order pickers, delivery companies and payment providers (Banque Populaire, PayPal)
- The professionals responsible for running our site (digital partners)
- Police authorities and anti-fraud agencies where appropriate
How to unsubscribe from our newsletter?
If you have subscribed to our newsletter, we will send you e-mails to keep you informed of our news. You can at any time decide to unsubscribe if you wish. Simply click on "unsubscribe" at the bottom of these emails. We will then update your preferences and stop sending you the newsletter.
How is your data stored?
We keep your information for the lifetime of your account on our server. From 3 years of inactivity on your account, we will proceed to the deletion of it and the personal information related to it. Your information is also retained for legal or regulatory obligations, to resolve disputes, to prevent fraud and abuse or to enforce our terms and conditions.
What are your rights?
You have rights regarding your personal information. First of all, you have the right to have access to the personal information we hold and you have the right to be informed of how we use that information. In the event that we have false information about you, you can change your personal information directly in your account as soon as you wish by logging into www.dapperboutique.com.
You also have the right to ask us to delete your personal information or to stop using it in certain circumstances. You can stop receiving the newsletter as soon as you want (see above).
Finally, in case of difficulty in the exercise of your rights, you have the right to contact the National Commission for Informatics and Freedoms in France.
If you have any questions or would like to comment on this information, please do not hesitate to contact us on contact@dapperboutique.com.